Privacy Policy
K9 Warriors Pvt. Ltd. ("we", "us", "our", or "Company") operates the website https://www.k9warriors.co.in/k9-feed and any related mobile applications, sub-domains, or digital services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use our Platform, purchase our products, or otherwise interact with us. By accessing or using the Platform, you agree to be bound by this Privacy Policy.
This Privacy Policy has been drafted and published in accordance with the Information Technology Act, 2000; the Information Technology (Amendment) Act, 2008; the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and the Digital Personal Data Protection Act, 2023, as applicable. This Privacy Policy constitutes a legal agreement between you ("User", "you", "your") and K9 Warriors Pvt. Ltd. You must be at least 18 years of age to use this Platform.
We encourage you to read this Privacy Policy carefully to understand our policies and practices regarding your information. We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by updating the "Last Updated" date below, and material changes will be notified on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.
Interpretation and Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Platform or parts of our services.
- Application means the software program provided by K9 Warriors Pvt. Ltd., accessible on any electronic device.
- Cookies are small files placed on your computer, mobile device, or any other device, containing details of your browsing history on the Platform.
- Device means any device that can access the Platform, such as a computer, mobile phone, or digital tablet.
- Personal Data means any information that relates to an identified or identifiable individual.
- Sensitive Personal Data or Information (SPDI) includes passwords, financial information (such as bank account or credit/debit card details), health data, biometric data, and sexual orientation.
- Usage Data means data collected automatically, generated by the use of the Platform or from the Platform infrastructure itself (for example, the duration of a page visit).
- Platform means the Company's websites, applications, and any digital services owned and controlled by the Company through which users access the services.
Information We Collect
We may collect information about you in a variety of ways, as enumerated below:
- Personal Information: Name, email address, phone number, billing address, shipping address, and other contact details you voluntarily provide when registering, placing an order, subscribing to our newsletter, or contacting support.
- Financial Information: Payment-related details such as credit card, debit card, or bank account information provided during a transaction. We do not store your card or bank account details on our servers.
- Data from Social Networks: If you connect your account via social platforms such as Facebook, Instagram, or Google, we may receive your name, username, email address, profile picture, and public data for contacts.
- Location Data: We may request access to location-based information from your device, either continuously or while using the Application, to provide location-based services. You may withdraw this permission anytime from your device settings.
- Push Notifications: We may send push notifications regarding your account, offers, or updates. You may opt out via your device settings.
- Device Information: Operating system, mobile network, device identifier, IP address, browser type and version, pages visited, time and date of visit, and other diagnostic data.
- Cookies and Tracking Technologies: Cookies, pixel tags, and clear gifs are used to store certain information each time you visit the Platform and to enhance your browsing experience.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information collected for the following purposes:
- To create, manage, and provide you access to your registered account on the Platform.
- To process your orders, payments, refunds, and send order confirmations.
- To communicate with you by email, telephone, SMS, or push notifications regarding updates, security alerts, and support messages.
- To provide you with news, special offers, and general information about goods, services, and events similar to those you have already purchased or enquired about, unless you have opted out.
- To personalize your experience and improve our products, services, and Platform functionality.
- To ensure security, prevent fraud, and comply with applicable legal obligations.
- For internal purposes such as data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
Financial Data Handling
We prioritise the security of your financial information. To this end:
- No Storage of Financial Data: We do not store your credit/debit card details or bank account information.
- PCI-DSS Compliant Partners: All payment transactions are processed through third-party payment partners who are PCI-DSS compliant, ensuring adherence to the highest security standards.
- Secure Payment Processing: Our payment partners employ robust security measures to protect your financial data during transactions.
How We Share Your Information
We do not sell or rent your Personal Data to third parties. However, we may share your information in the following circumstances:
- Service Providers: With third parties that perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Authorities: When required by law, regulation, legal process, or to protect the rights, property, and safety of K9 Warriors Pvt. Ltd., our users, or others.
- Business Transfers: In the event of a merger, acquisition, restructuring, sale of assets, or similar transaction, your Personal Data may be transferred to the new entity, which will continue to uphold this Privacy Policy.
- With Consent: We may disclose your information to third parties for purposes not covered by this Privacy Policy only after obtaining your prior, explicit consent.
Consent
By using the Platform and/or providing your information, you consent to the collection and use of the information you disclose in accordance with this Privacy Policy. For Sensitive Personal Data or Information, your prior written or electronic consent will be obtained as required by law.
Retention of Your Data
We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted under applicable law.
Children's Privacy
Our Platform is intended for use by adults only. We do not knowingly collect Personal Data from minors. If you are not an adult, you may browse the Platform but should not make a purchase, register, or submit Personal Data to us.
Tracking Technologies and Advertising
We use cookies and similar tracking technologies to store certain types of information each time you visit the Platform. You may choose to decline cookies, but doing so may disable certain features. Additionally, we may use third-party software to serve ads, implement email marketing campaigns, and manage other interactive marketing initiatives. Such third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Data Security
We implement reasonable physical, technical, and managerial security measures to protect your data from unauthorized access, alteration, transmission, or destruction. We adhere to IS/ISO/IEC 27001 standards as part of our security practices. While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Options
You may at any time review, update, or request deletion of the information in your account by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
You also have the right to opt out of receiving marketing communications from us by:
- Noting your preferences at the time you register your account.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us
For any further queries or complaints related to privacy under applicable laws and regulations, you may reach us at:
- Email: infok9warriors@gmail.com
- Phone: +91-7428 006 830
- Registered Office: Unit No. 601, Tower - A, Unitech Business Zone, Golf Course Ext Rd, Sector 50, Gurugram, Haryana 122018
Last Updated: 01/05/2026